Continued from other feedback page:
More Customer Testimonial
"Speedy delivery, quality product and wonder of wonders! a living, breathing person who responded to my concerns!!! Quality leather coat was as advertised (another wonder of wonders!) A steal at the price offered!"
Brian A.
2/21/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Men's Long Leather Trench Coat - 4903
"Item was on backorder, but you guys were so prompt in letting me know what was going on...and when the boots would be available again. Thanks for your great service!"
Toni R.
2/19/10
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought:
Harley Davidson Full Throttle Youth Boots - D61135
"Greatest customer service I've ever received - personal attention, prompt same day responses to questions from billing to sizes -- its like having a personal shopper! I wanted a certain jacket for my husband but the website I normally buy from was sold out of his size. In doing an internet search, not only did Franky's have the jacket I wanted in the right size, it was the lowest price I found anywhere."
Sonja H.
2/19/10
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Men's Leather Racer Jacket - MJ714-01
"Great product, less expensive than other sites...Keep up the good work."
Leo N.
02/15/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Shemagh Tactical Desert Scarf - 8537
"I ordered the Shemagh scarf in desert tan, unfortunately it was to gold in color for what I was looking for. After several emails with Frank I determined that the color I was looking for was olive drab. I've returned the scarfs to be replaced with the olive drab color. I'm currently waiting on their return. Frank was very helpful and quickly responded to my questions."
Rick P.
02/15/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Shemagh Tactical Desert Scarf - 8537
"As a truck driver, comfortable clothes are important. That's why I chose the "paratrooper" cargo pants. They're very comfortable, roomy in the legs and I no longer have to sit on my wallet all day. Once the weather warms up I will be purchasing the shorts. Thanks."
Richard P.
2/14/09
Rate Us: Good
Repeat Customer
How Highly Would You Recommend Us: Highly
What I bought: Olive Drab Vintage Paratrooper Fatigues - 2786
Khaki Vintage Paratrooper Fatigue Cargo Pants - 2686
Russet Brown Vintage Paratrooper Fatigue Cargo Pants - 2886
"Did realize you were on the east coast so it took forever to arrive and you sent me the wrong color. needless to say I'm not happy and really don't have the time to waste sending back and then waiting over week for my parka to arrive so I ordered it from another more local supplier (which i already received)"
JP M.
02/14/09
Rate Us:
First Time Customer
How Highly Would You Recommend Us:
What I bought: Reversible Black/Olive Drab 3/4 Length Parka - 3750
"I called to check on my order and I had the pleasure of talking to Frank him-self. Its not all to common to speak with the owner of a company and this was a great surprise and relief knowing this. Frank confirmed the order, said I would be getting the tracking number soon and was very pleasant. Well I received my order today and am 100% pleased, I will be shopping with Frank again without a doubt.. Thank-you."
Matthew M.
02/11/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Harley Davidson Faded Glory (Boys) - D71035
"Any time you buy clothing w/o trying it on it is a risk. You hope the seller will work with you to make sure you get the right fit. Frank did just that. It took three times for us to get the correct size but Frank made sure this happen with minimal effort. Thanks!"
Bill D.
02/09/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Butter Soft Women's 501 Leather Pants - C501-A
"Well, I placed my first order a few months ago and the process was very smooth. The boots I ordered were shipped promptly to my APO address in Afghanistan. Unfortunately, the only mistake was mine since I ordered the wrong size boot! I am reordering again tho! The price and service is great!"
Jason R.
01/13/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Desert Forced Entry "Deployment" Boot - 5357
GI Type Wave Sole Desert Tan Boot - 5058
GI Polypropylene Balaclavas OD and Brown- 5510
"My shoes are great."
Lena P.
01/13/09
Rate Us: Excellent
Repeat Customer
How Highly Would You Recommend Us: Highly
What I bought: Ultra Force G.I Style Jungle Boot - 5081
"Use UPS for shipping!!"
Chuck S.
01/12/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Harley Davidson Amarillo Boots - D91074
"Received the item very quick. Great jacket, but need to exchange for Size Large(ordered a medium). Jacket is cut a little different than most. Have been trying to call since DEc 18th to get an RA #, but no answer. Please help."
Mark M.
12/26/09
Rate Us: Good
Repeat Customer
How Highly Would You Recommend Us: Highly
What I bought: Men's Leather Soft Milled Cowhide Racer Jacket -2522-14
"Best price found, ANYWHERE!"
Larry B.
12/17/09
Rate Us: Excellent
Repeat Customer
How Highly Would You Recommend Us: Highly
What I bought: Harley Davidson Men's Side Light 5 Buckle Boots - D91687
"A great place to buy gifts can't wait to shop again. Great Scarf."
Richard S.
12/14/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Shemagh Tactical Scarf - 8537
"Great Service. Items I purchased look great, seem to be very good quality and I had no problems what so ever. You are definitely listed on my favorites."
Susan T.
12/14/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Kid's Ultra Force ACU Digital Shirt - 66210
"Your customer service is wonderful. The item I purchased is ideal and of wonderful quality. It was shipped and received within a week."
Victor L.
12/14/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Women's Soft Leather Pants - 55C
"Quicker shipping."
Jeanine M.
12/13/09
Rate Us: Good
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Harley Davidson Men's Brake Light Boots - D91680
"Your website made it very easy to find the product of which I was looking. My husband saw the Shamagh on a movie and said he wanted one! I had no idea what they were called or how to find one, but I typed in a vague description in my search engine and your website was the top selection and there was the Shamagh!"
Jody D.
12/10/09
Rate Us: Good
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Shamagh Tactical Desert Scarf - 8537
"I am very disappointed with the lack of communication from you guys. I never received a shipping e-mail or any estimate as to when my item would arrive. I emailed your support team about my question and still never received a response."
Lauren H.
12/10/09
Rate Us: Could Do Better!!!
First Time Customer
How Highly Would You Recommend Us: So-So
What I bought: Men's Classic Motorcycle Leather Jacket - 120
We acknowledge and apologized for the non-communication. The jacket was shipped a week from date of order due to back order status.
Frank Rafalian
"Delivery was super fast. Communication was excellent. Great company to do business with."
Roland M.
12/09/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Boy's Woodland Camo Military B.D.U Pants - 66103, Boy's Woodland Camo T-Shirt - 6703
"This is gift for my soon to be hubby!! Great prices!! Beautiful tux!! Thanks Daniella"
Daniella S.
11/20/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Two Button White Tuxedo - TUX102
"I yet have still to receive my order and when I log into your site it says that my order has been canceled and when I sent my 1st email no one bothered to reply to me and then I check my email today and I get this. So to be honest, no i am not happy with your service and would not send anyone to this site if this is how you treat people. I decided to order from another site after all of this and I got fraud on my bank account so to be honest I'm not at all happy with my online shopping this Christmas season. not happy at all. My husband still doesn't have his boot for christmas!!!! if this problem can be fixed that would be awesome and would reconsider telling people about this site. "
Heather J.
11/18/09
Rate Us:
First Time Customer
How Highly Would You Recommend Us:
What I bought: Men's Harley Davidson Boots Almeda - D95206
"I haven't had the opportunity to wear my jacket as of yet but the look of it is very fine. With regard to customer service, my opinion is that a faster turn around time would better serve your organization. Your customers would appreciate a more accurate update of their accounts/orders after they have been placed and their charge cards have been processed. Franky, you gave personal service to my order when it was discovered that the process would take a few days longer than expected & that sir is a great business tactic. It will keep customers like myself and the future customers you would gain from that significant move, shopping "your" market. Thanks for your service."
Tina B.
11/19/09
Rate Us:
First Time Customer
How Highly Would You Recommend Us:
What I bought: Women's Braided Leather Jacket with Removable Liner - LJ710-09
"Excellent service...will by more and inform my friends to buy at Franky Fashion"
Michael B.
11/11/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Harley Davidson Men's Amarillo Black Western Boot - D91074
"Great informational site."
Troy S.
11/17/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Men's Harley Davidson Boots Alameda - D95206
"I love my leather jacket!! The fit is perfect and the price....all I can say is WOW!!! I did have a question, I was supposed to receive a free pair of fingerless gloves, and although I paid for them I never received them. I am hopeful that they are in the process and will be sent soon. I love your site and will order again. Thanks."
Georgeanne N.
10/16/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Braided Leather Jacket - LJ749
"The item ordered was out of stock and was needed for Halloween as part of a cowgirl costume. We were forced to buy the identical item from San Diego Leather at a slightly higher price."
John W.
10/11/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Ladies Beige Leather Chaps - C323
"Item arrived on time only thing I would highly like to see order status of product updated on site but,all in all I'm superbly proud of Franky Fashion and I will buy again."
Alberto C.
11/05/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Men's Leather Trench Coat - 4903
"Still waiting for order 5 months on. Very poor communication skills."
Brenda H.
04/05/09
Rate Us: Could do better
First Time Customer
How Highly Would You Recommend Us: No
What I bought: Caterpillar Indiana Boots - P71865
"I think it is great that you offer customers a way to get free shipping."
Joe B.
08/30/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Brown Nubuck Leather Jacket - 121C
"Would highly recommend this site. Cheaper than all other sites I visited and the customer service I receiver was great. As an overseas customer I was weary about buying from America but was kept up to date fully with my order."
Karen H.
07/24/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Harley Davidson Men's Typhoon Boots - D95075
"TERRIFFIC WEBSITE, AND VERY HELPFUL ON THE PHONE TOO. MAKES ONLINE SHOPPING A BREEZE."
Steven K.
06/12/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Harley Davidson Men's Brake Light Boots - D91680
"Prompt courteous service."
Leonard G.
03/27/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Caterpillar Classic Tradesman 6" - 72852
"Everything OK."
Marcin H.
03/06/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Army Vintage Camouflage Pants - 2586
"I tell people that are looking for riding gear to always compare to your prices and they won't be disappointed."
Erin W.
03/18/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Harley Davidson Black Sentry Boots - D91055
"Excellent customer service and prices were very attractive, as well. Won't hesitate to come back."
Kevin R.
03/13/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Women's Leather Pants - C502
Franky's Fashions were AWESOME in providing FAST shipping and excellent communication. I'm very happy! Thank you."
Cindy M.
03/06/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Army Logo Shirt
"I would recommend this company highly. They are true professionals and extremely accommodating and courteous. Specially their President, Frank"
Antonio B.
02/08/09
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Soft Sole Military Uniform Oxford - 5085
"You have the best pricing around. Great customer service."
Dana J.
12/24/08
Rate Us: Excellent
Repeat Customer
How Highly Would You Recommend Us: Highly
What I bought: Harley Davidson Men's Amarillo Black Boots - D91074
"I purchased 2 leather jackets for some friends for Christmas. They LOVE them! The jackets are much better looking than they look online! Thank you!!!">br /> Toni E.
10/01/08
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Men's Leather American Flag & Eagle Motorcycle Jacket - 806P
"Good prices and quality."
Ray P.
8/22/08
Rate Us: Excellent
Repeat Customer
How Highly Would You Recommend Us: Highly
What I bought: Riding Leather Fingerless Gloves - GL2008
Men's Leather Vest Side Lace Braided - MV1301-A
"Death Spade" T-Shirt - 80235
"Mercenaries Loyal to None" T-Shirt - 80235
Black Canvas Outfitter - 9202
Leather Handle Bar Bag with Velcro - WS10
"Leather Jackets vests and Chaps fit fine."
Tom B.
12/01/08
Rate Us: Excellent
Repeat Customer
How Highly Would You Recommend Us: Highly
What I bought: USA Flag Mens Vest - USAFV1
"I am more than a little disappointed by the entire process and this company. As only after I ordered the pants from the website and after the company had called once before and charged my account, did the company finally call a second time and tell me that my item was not only NOT in stock, but that they never had it and never would have it.
Jessica R.
12/15/08
Rate Us: Could Do Better!!!
First Time Customer
How Highly Would You Recommend Us: No
What I bought: Woodland Camo BDU Pants - 8907
"Love the suits - great fit and the sizes are spot on to what you advertise."
William S.
06/01/08
Rate Us: Excellent
Repeat Customer
How Highly Would You Recommend Us: Highly
What I bought: Victoria De Milano Men's Suit Charcoal & Brown
"I got the HD DIpstick boots for my husband, the ordering was easy, the boots arrived quickly, and he is very happy! Thanks!"
Sandra D.
10/01/08
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Harley Davidson Men's Dipstick Boots 6 In. Steel Toe - D91630
"Tracking number missing on initial delivery notice, but item arrived so quickly it really wasn't necessary."
Ron E.
10/02/08
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Men's Leather Trench Coat - 4903P
"Great service will recommend you to my friends."
Gwen N.
10/01/08
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Men's Black Basic Issue BDU Pants - 50030
"FANTASTIC...FAST SHIPPING TO SCOTLAND UK ,HIGHLY RECOMMEND YOU GUYS ... THE BOOTS ARE REALLY WELL MADE."
Colin M.
09/15/08
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Harley Davidson Men's Black Mega Conductor Boot Steel Toe - D91137
"Product is what I expected and more and the shipping time was excellent."
Valarie W.
9/16/08
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Vintage Paratrooper Fatigue Cargo Pants - 2886
Ultra Force Black Vintage Paratrooper Fatigues - 2986
"Very satisfied with this order! Thanks so much!!"
Connor B.
9/25/08
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Ultra Force Black Vintage Paratrooper Fatigues - 2986
"Great boots!"
Brandon M.
9/24/08
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Caterpillar Men's Blackbriar Work Shoes - P73588
"Your merchandise is very unique."
Kimberly C.
10/10/08
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Woodland Camo Spaghetti Strap Tank Top - 8017
"I love my boots, the only thing that was an issue was how long it actually took to get them, I guess they were a hot item."
Christy C.
10/10/08
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Women's Harley Davidson Boots Melia< - D85054
"Excellent quality, very soft leather. You do need to be very careful with it, as it's lambskin leather. But it's all about comfort for me."
Brian H.
09/04/08
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Five Pocket Leather Pants - 423L
"Quick shipping, still waiting for the free hat that was supposed to come with the boots though... Would definitely buy again..."
Michele W.
08/11/08
Rate Us: Excellent
Repeat Customer
How Highly Would You Recommend Us: Highly
What I bought: Caterpillar Alaska FX Work Boots - 89432
"Great just what i ordered. fast delivery. I will use you again."
Jose S.
8/08/08
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Harley Davidson Dipstick 6" Boots - D91610
"Helmets are awesome!! Customer service is what it is supposed to be like.... they care about the customer on a top-notch level. Will be back to shop!!"
James H.
6/18/08
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: DOT Skull Cap Helmet - D02 & D04
"...wanted to let you know your service is excellent and I will recommend you to my friends. Thank you for such nice responses."
Lynda S.
8/06/08
Rate Us:
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: D-Ring Belt - 4147
"Thank you thank you...My jacket is great. We will definitely shop with you again."
Sandra W.
06/16/08
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Women's Braided Leather Motorcycle Jacket with Fringe - LJ246-09
"Timely shipping."
Sissy J.
06/25/08
Rate Us: Excellent
Repeat Customer
How Highly Would You Recommend Us: Highly
What I bought: Women's Harley Davidson Turbulent Boots - D84078
"Prompt and affordable; I'll shop here again."
Archie D.
06/20/08
Rate Us: Excellent
First Time Customer
How Highly Would You Recommend Us: Highly
What I bought: Harley Davidson HAVOC Motorcycle Boots - D91639
Riding Fingerless Leather Gloves - GL2008
"First time purchase -I was very happy with the site, the product and the follow up. I will definitely keep this site as a "favorite" !"
Eleen M.
06/12/08
Rate Us: Excellent
First Time Customer
What I bought: Women's Harley Davidson Serita - D85041
"Everything was great they came on time and the service was great."
Brian S.
05/23/08
Rate Us: Excellent
Repeat Customer
What I bought: FORCED ENTRY BLACK 6'' TACTICAL BOOT - 5054
High Gloss Navy Military Oxford Shoes Corsam - 5055
"Happy to find the boots we were looking for a great price."
Diane R.
06/15/08
Rate Us: Excellent
First Time Customer
What I bought: Harley Davidson Men's Drive 6 Lightweight Boot - D91146
"I was very happy with my purchase. I was so happy with my shipping I got them so fast!"
Arkadi M.
Rate Us: Excellent
Repeat Customer
What I bought: ULTRA FORCE WOODLAND ZIPPER CAMO P/C BDU PANTS - 2941
Vintage Olive Drab Infantry Utility Shorts - 2544
Skull & Wing T-Shirt - 8173
"Outstanding Service!! Would defiantly purchase from again!!! Great Items, no hidden agenda. Items are like described in the listings."
Travis B.
06/04/08
Rate Us: Excellent
First Time Customer
What I bought: Pistol Belt Sandal
Olive Drab Jungle Boots
Skull Star T-Shirt
"I have been looking for a swing style leather coat for me but they are hard to find and very expensive. I first bought a leather coat for my son. It was great quality and he loved it. He has wanted one for a long time but I would not buy he one because they are expensive and he his only a teenager. Your prices made it possible and he is thrilled to have it. My husband liked it so much I just ordered him one and I will be buying one for my other son. I do wish you had a long leather coat or a car length for myself and my daughter in the same price range."
Eugina F.
06/03/08
Rate Us: Excellent
Repeat Customer
What I bought: Men's Leather Coats - 4903P
"Love the boots. They fit true to stated size. Be warned that they are definitely not for walking around for long periods of time but you look amazingly hot when you wear them."
RethaCarole W.
06/03/08
Rate Us: Excellent
First Time Customer
What I bought: Ladies Victoria Harley Davidson Riding Boots - D85033
"You have one VERY happy customer."
Cynthia S.
06/02/08
Rate Us: Excellent
First Time Customer
What I bought: Women's Leather Pants - 55C
"It would be a benefit if you had a way to easily track the items. I was unable to get any confirmation number to track through UPS etc..."
Phil W.
06/02/08
Rate Us: Good
First Time Customer
What I bought: Novelty Graphic Multi Skull Red Flame Helmet - D34
"Love the gloves."
Sonya C
Rate Us: Excellent
First Time Customer
What I bought: Fingerless Riding Leather Gloves - GL2008
"This was an excellent transaction. The boots are fantastic. I think we just found another place to find my husbands work boots. Keep up the good work!"
Tammie D
Rate Us: Excellent
First Time Customer
What I bought: Harley Davidson Men's Crossroads II Steel Toe - D94049
"Got my chaps in a short time and they fit great...will order from here again."
Tammy J
Rate Us: Excellent
First Time Customer
What I bought: Women's Leather Chaps - C325-N
"I was very happy with my purchase. I was so happy with my shipping I got them so fast!"
Sandy H
Rate Us: Fair
First Time Customer
What I bought: Harley Davidson Women's Tilli Boot Shoes - D83260
"Needed 17.5 inch thighs on my chaps and was very grateful you had that size,because that size is very hard to find."
Helen W.
Rate Us: Excellent
First Time Customer
What I bought: Women's Leather Chaps - C325-N
"Frank is a first class act with first class customer service. He truly values his customer and goes over and above to ensure that the customers expectations are met."
John D
Rate Us: Excellent
Repeat Customer
What I bought: Harley Davidson Night Shift 8 In. Boot - D95225
"Shipping was fast. Just wish we would have received an email confirming our order."
Don B.
Rate Us: Excellent
First Time Customer
What I bought: Harley Davidson Men's Amarillo Black Western Boot - D91074
"This is the second time I have placed an order and I have been very pleased both times. I will be a regular customer."
Bob M.
Rate Us: Excellent
Repeat Customer
What they bought: Men's Leather Bomber Jacket - 510P
Men's 3/4 Leather Jacket with Hood - MJ93
"I spent the entire day searching for the quality Harley D. boots for the most affordable price and Franky Fashion exceeded my expectations. Great communication, wonderful service, great quality boots. I would purchase again in a heartbeat."
Liana S.
Rate Us : Excellent
First Time Customer
What they bought: Harley Davidson Women's Motorcycle Black Sedona Boots - D85080
"My boots were back-ordered due to large size, and I needed to cancel the order. Some miscommunication ensued, but after speaking to Mr. Rafalian, he made sure that my issues were addressed. These are honest people to buy from and I will be ordering my next pair of boots from Franky Fashion."
Dan M.
Rate Us: Excellent
First Time Customer
What they bought: Harley Davidson Men's Interstate 6 Inch xBlack Zipper Boot - D91840
"I will definitely order from Franky Fashion again. Mark in customer service was a great help. Your prices are the best as well."
Thanks
Kirk J.
Rate Us: Excellent
First Time Customer
What they bought: Harley Davidson Men's Brown Logger Conductor Boot - D91067
"Fast prompt service and site is easy to navigate."
Matt P.
Rate Us: Excellent
First Time Customer
What they bought: Army Vintage Camouflage Pants - 2586
"I'm impressed by the personal customer service, very cool."
Gina H
Rate Us: Excellent
First Time Customer
What they bought: Navy Blue Military Cargo Shorts - 65209
"Great people to deal with. Fast shipping. Boots were everything that was advertised."
Brian K.
First Time Customer
Rate Us: Excellent
What they bought: Harley Davidson Men's Dipstick 6" Boots - D91610
"Great product. Very good communication. Fast shipping. Will shop again and recommend to friends."
THANK YOU
Craig B.
First Time Customer
Rate Us: Excellent
What they bought: Harley Davidson Men's Sentry Black Boots - D91055
"Excellent service, superior quality."
Kim M
First Time Customer
Rate Us: Excellent
What they bought: Harley Davidson Women's Nicky Sandals - D82189
Harley Davidson Women's Paige Black Sandals - D82103
"I have to say that my husband and I were really pleased with the item we purchased from you. The shoes I ordered fit perfectly and the jacket for my husband fit perfectly. Very good quality items as well. I also have to say that shipping was excellent. It didn't take long at all to receive our items. I also would like to thank you for the free leather gloves. My husband really liked them. We will be ordering again in the future."
Angela Z
First Time Customer
Rate Us: Excellent
What they bought: Men's Black Cowhide Leather Motorcycle Jacke - MJ201-04
Women's Harley Davidson Tia Shoes - D83280
"Selection is great! Price is great! Shipping is great! What else is there to say?!?!"
Cynda D
2/20/08
First Time Customer
Rate Us: Excellent
What they bought: Women's Harley Davidson Brake Light Boots - D81680
"I received my Harley Davidson boots today, they are very true to size, and exactly the boots I have been looking for, only difference is your price was at least $50.00 less expensive for the exact same boot. I will tell all of my fellow and lady Harley riders about your site, very quick delivery also."
David N.
2/26/08
First Time Customer
Rate Us: Excellent
What they bought - Harley Davidson Men's Interstate 6" Black Zipper Boot - D91840
"I was pleased with the inventory and the speediness of the shipping. Customer service was responsive and answered all my questions. I would highly recommend this site to anyone."
Raul A.
2/2/08
First Time Customer
>Rate Us: Excellent
What they bought - Men's Classic Leather Chaps - C325-04
Airborne Death From Above T-Shirt - 80230
Harley Davidson Men's 6" Brake Buckle Boots - D91684
"Good service and quality products. I'm very satisfied."
Roberto R.
1/19/08
First Time Customer
Rate Us: Excellent
What they bought - Hammer Black 10" Engineer Harley Davidson Boots - D95033
Harley Davidson Men's Sidestreet Boot - D91080
"My husband has been wearing this style for a couple years when worn out we tried everywhere to get them but to no avail. Found them here in steel toe (the others weren't) cheaper with tax and shipping. We are in a ministry called bikers for christ. We will let all the members know. Thank you...Penny"
Penny G
2/7/08
First Time Customer
Rate Us: Excellent
What they bought - Harley Davidson Flash Steel Toe Men's Boots - D91231
"Due to being between holidays, shipping was delayed but the item came quickly once actual business days began again. Love the coat and the price! The coupon and free gloves are nice touch too. Will definitely come back for more."
Jo C.
1/14/08
First Time Customer
>Rate Us: Excellent
What they bought: - Ladies Long Belted Leather Fashion Coat - F2
"Love the boots Shipping was fast but wish you would ship ups instead of fed ex. It took several days to find out where the shoes were at and there hours and not that great for someone who works. But you have done a great job!"
Christine N.
12/29/07
First Time Customer
Rate Us: Excellent
What they bought - Harley Davidson Lizabeth Stiletto Women's Black Motorcycle Boots D84066
"The boots that I purchased were for my grandson for Christmas. They arrived quickly - but were the wrong style and the wrong size. It took me 1 week to get anyone to answer the phone and then another week to receive the shipping label. I still don't have the correct boots and I certainly didn't give them to my grandson for Christmas. He thinks he is a motorcycle rider and I really wanted to give them to him. I am sure they will be here soon - I Fed Ex'd them back a week ago."
John S.
12/28/07
First Time Customer
Rate Us: Could Do Better
What they bought - Harley Davidson Harness Youth Boots D61045
"Bought the boots for my boyfriend who had the same beaten to death pair, he loved them thank you."
Geri D.
12/28/07
Repeat Customer
Rate Us: Fair
What they bought - Harley Davidson Big Sur Motorcycle Boots D91279
"I actually bought the boots for my dad but he was very pleased with the boots and style! Thank you soo much for the great service"
Ashley C.
12/28/07
First Time Customer
Rate Us: Excellent
What they bought - Harley Davidson Black Harness Biker Men's Boots D91002
"Dear Frank
Just wanted to say thank you for everything you did.
The Boots I had ordered arrived in plenty of time for Christmas and my son loved them. I appreciate your having called me and all that you did to ensure that they would arrive as soon as possible. You really do provide "World Class Service", a rare trait these days. I look forward to doing business again in the future. Thanks again and may you have a very happy and prosperous New Year You deserve it!"
Sinceely,
Clay P.
12/27/07
First Time Customer
Rate Us:
What they bought - Durango Men's 12" Chestnut Crunch Pigskin Western Boots - SW5602
"Great web site, great customer service and kick shipping. Excellent merchandise. I will be a repeat shopper. one suggestion, shipping prices a little high. We understand this may not be in your control. Keep up the great work and awesome inventory."
James F.
12/27/07
First Time Customer
Rate Us: Excellent
What they bought - Harley Davidson Women's Natasha Boots D85232
"You showed truly "World Class Service" to ensure my purchase would arrive by when I needed them. I can't praise you enough."
Clay P
12/27/07
First Time Customer
Rate Us: Excellent
What they bought - Durango Men's 12" Chestnut Crunch Pigskin Western Boots SW5602
"I am extremely satisfied with the Harley Davidson Boots I purchased for my Grandson. They are just perfect and he is so thrilled. I was so excited to find your company on line and you have the most choices I have seen in recent years. Wish I had found you sooner. I have already been spreading the word about your company and the courteous and prompt service I received. Thank you again."
Carole G.
12/27/07
First Time Customer
Rate Us: Excellent
What they bought- Harley Davidson Full Throttle Youth Boots D61135
"The web picture showed a jacket with a shiny (glossy) leather. The jacket received was not shiny at all, looks more like suede without the fuzz. I like the styling of the coat but the picture should have been more representative of what the jacket really looks like."
Joel L.
12/15/07
Rate Us: Fair
First Time Customer
What they bought: Men's Brown Leather Jacket - 121C
"I've bought 6 pair of boots from you one pair at a time that should say it all!"
Thanks
Gordon S.
12/14/07
Repeat Customer
Rate Us: Excellent
What they bought: Harley Davidson Boots - D84008, D94307, D91610
"I just have to write since this is the first time dealing with you. I ordered these boots on Tuesday, 11/13/07 and when I got home today from work (11/14/07) they were sitting on my front porch! I couldn't believe how fast the shipping was.... I especially appreciate the very nice letter that accompanied my order along with the discount coupon. I shop almost exclusively online and will definitely recommend your site to my friends and be a repeat customer."
Thank you!!
Charlene M
11/14/07
First Time Customer
Rate Us: Excellent
What they bought: Harley Davidson Men's Austin 11" Brown Harness Boot D95356
"Franky Fashion is, quite frankly, a fabulous Website. The customer service experience was helpful and friendly. I did my homework and the price for the Harley Davidson Boots was the best country wide. To top it all off, they give me a discount on my order and gift of my choice. Now that's value for your money."
Vera P
11/14/07
First Time Customer
Rate Us: Excellent
What they bought: Women's Harley Davidson 6 inch Dipstick Steel Toe MC Boots D81615
"I appreciated your great service, the shipping was fast, the price was great. I even shopped around and found your service and prices to be the best. I will definitely use your services n the future if the occasion were ever to arise. Thank you very much your new loyal customer."
Surendra K
11/13/07
First Time Customer
Rate Us: Excellent
What they bought: Harley Davidson Men's Brown Logger Conductor Boots D91067
I must say Very Good Service. Quick shipping and well packed."
Lindella R.
11/10/07
Repeat Customer
Rate Us: Good
What they bought: Ladies Leather Jacket With Hood LJ8022
"THE ONLY THING I CAN SAY IS THANK YOU, THE BOOTS FIT GREAT AND WERE CHEAPER THAN EVERYWHERE ELSE I LOOKED GREAT PRICES AND AWESOME INVENTORY OF STUFF TO CHOOSE FROM."
Audra D.
11/07/07
Repeat Customer
Rate Us: Excellent
What they bought: Harley Davidson Men's Brake Light Motorcycle Boots
"I have really enjoyed purchasing from them. They have good customer service They have real good quality products.
Judi G.
11/07/07
Repeat Customer
Rate Us: Excellent
What they bought: Men's Leather Motorcycle Racing Jacket - Orange Reflector - MJ780
Men's Classic Leather Chaps
Round Leather Toolbag with Concho
"Fast and courteous service. Very happy with the merchandise."
Robin S.
11/07/07
Repeat Customer
Rate Us: Excellent
What they bought: Harley-Davidson Full Throttle Youth Boots
"Hi Franky,
Thanks so much....I really loved the boots. The look and feel greet. Customer appreciation is rare these days....I hope your business does well because of your attention to detail. I certainly noticed. Keep up the good work! I would feel honored to have my name included alongside all those intelligent and savvy consumers who appreciate the care and concern you show toward your customers..."
Dona G.
05/08/07
What they bought: - Women's Harley Davidson NINA Motorcycle Boots
"Thank you SO much. As always, I get the best customer service from your company and will continue to be a satisfied customer. Thanks again!"
Amy M.
4/23/07
What they bought:- Women's Braided Leather Jacket with Removable Liner - LJ710-09
"Thank you for the reply. The gloves arrived today. Very good products and excellent service. Thank you."
Judy W.
04/12/07
What they bought: >Harley Davidson Men's Black Pecos Boot
"As they say in New York, "Not for nuthin'.... " but, you guys are GREAT!! Thank you very much for going that extra bit - soooo unusual these days - and for helping a gal get a pair of cool boots!" I really do appreciate it! Your new repeat customer,"
Patty O.
10/24/06
What they bought: Harley Davidson Women's Strut Fashion Boots
"Aloha Frank, I got the jacket today. It’s awesome! .I’ll be sending some Hawaiian Local favorites towards your way. Please, let me know whenever flying to Hawaii. Best Regards and a Very Happy Customer"
Alfred
1/18/06
What they bought: Men's Lambskin Leather Jacket
"My experience shopping at www.FrankyFashion.com has been Great! Franky Fashion was wonderful to deal with and I would recommend highly. I placed my order and immediately they shipped the item so that I would have in time for Christmas. Would recommend them highly and would surely do business with them again. I find their merchandise to be outstanding and prices very low and I will come back to buy more."
Berdon M.
1/17/06
What they bought: Harley Davidson Men's Austin Black 11 in. Harness Boot
"Thank You very much for making the exception you did. I really am skeptical about free things, as they usually are unattainable. I also appreciate the discount. the thing that probably made me the most skeptical was the fact that you really had to read the fine print to get the offer. Guess it pays to read. Anyhow I just wanted to let you know ho9w nice it is to be treated as a customer for a change. Times have certainly changed and customers seem to be more of an imposition to most businesses, rather than the reason they do business. Thanks, and as far as recommending my friends,,,,,NO PROBLEM!!!!!Thanks Again"
Charlie C.
1/05/06
What they bought: Harley Davidson Women's Stiletto Fashion Boots
"I wanted to let you know that I have received my order and am extremely pleased. The charcoal color on the pinstripe is just fine.I greatly appreciate your email and phone call. I consider that to be the very best example of customer service, and wish that all vendors would follow your example. If you would, please send me an email if you expect to get the black pinstripe back in stock. After seeing these suits firsthand, I feel certain that I will be doing business with you again."
Brian
02/18/2005
"Thank you so much. I appreciate your fast service and appreciate all your help."
Linda
12/22/05
What they bought: Harley Davidson Men's Austin Black 11 in. Harness Boot
"Hey Franky this is Judie calling you from North Carolina, remember me I ordered the leather coat and the gloves the other day and I was asking what was wrong with them and you said well you just wait until you get them and you're gonna see the quality, and I'm very satisfied I'm sure to appreciate it, i just got them this morning and they look great, and you were right I was wrong, so.... they're wonderful and thanks for all your help and you have a merry Christmas bubye...bye"
Jodie R.
12/22/05
What they bought: Men's Cowhide Leather Racing Jacket
"By the way, by coincidence, not 5 minutes ago I referred someone who I rode with last week to your site who liked my HD Logger Conductor boots I bought from you a couple of months ago. Already told him the homework is done and you had the best selection and prices around."
Rob R.
11/05/05
What they bought: Men's Harley Davidson Black Logger Conductor Boot
"I just wanted to let you know that the boots arrived. They look great. My wife will love them. I appreciate your fast shipping and great prices. Feel free to add my comments to your testimonial page. I always appreciate good service at a good price and don't mind sharing my opinion with others. Thanks again!"
Steve S.
12/22/04
What they bought - Women's Gypsy Harley-Davidson Boots 85303, Black
"Frank - Thank you so much for the quick response. Your new website looks awesome! I will definitely be a repeat customer. Your prices and service are wonderful. Happy Holiday’s to you too! Thanks again."
Brooke
12/22/04
What they bought: Women’s Harley Davidson Tan Gypsy Boots
"Hi Franky - Just wanted you to know that I received the chaps the other day and they fit great. Thanks so much for all you help and patience."
John
05/13/04
What They Bought: Leather Chaps - C325-04
"Thanks for all your patience too...you are very easy to deal with and very professional. I would not hesitate to order from you again and I intend to tell my friends about your merchandise."
Sincerely,
John
04/27/04
What They Bought: Men's Leather Chaps - C325-04
"Frank, I just wanted to say that I am extremely pleased with the suit I received from you. I will be honest with you, I was a little scared about buying a suit over the internet, but your confidence that I would be happy sold me. You were absolutely right, the suit is excellent quality and the shirt and tie were equally impressive. You have not only sold me on the suit, but also your professionalism in doing business. I can’t say enough, thank you so very much."
Erik
04/24/04
What They Bought: Men's Classy Pin Stripe Suit - 6535PR
"Your customer service is top notch. I ordered Harley boots and received them within one week. When we found out they were too small, I had new boots within a week again and you credited my account for the ones I returned. Thanks - we'll be back....."
Davenport
04/21/04
What They Bought: Harley-Davidson Boots -95356-
"Thanks again. I am VERY glad that it worked out. My sister says that the suit is very nice and looks wonderful on him. It is very nice to get quality ordering unseen on the internet. I will visit again. Thank you."
Debbie
04/16/04
What They Bought: Men's Business Suit - 6535PR
"I wish to thank you for sending my package so promptly. The coat is beautiful and I am sure the person that it is intended for will flip over it. Your price was excellent and I would not hesitate to order something from you again. Thank you."
Connie
14/12/04
What They Bought: Men's Leather Trench Coat - EU-22025
"I just received my new suits today that I ordered from your internet site and just wanted to thank you for the quality and customer service. I received excellent suits, when promised, at an exceptional price. You have earned a new customer, and I plan to revisit your site for all of my work attire. If you have any new colors in the 3 button style I would sure appreciate any email communication or updates. Thanks again !!! "
Angel
04/04/04
What they bought: Men's Gray Business Suit
"I appreciate the prompt response and feedback provided. Your company has great customer service and rest assured I will certainly browse your website again. "
Kevin
03/18/04
What they bought: Harley-Davidson Boots - 91056
"Frank, I wanted to express my gratitude for the great deal I got from you. The boots I bought from you are the same exact boots that I checked out at the Harley store, and I saved over $40 by getting them from you. That was a great deal in itself, and you still threw in a free Wallet!! We've been telling everyone we hang with about your site and your prices. I'm sure I'll be talking with you again in the near future. Thanks."
Danny..
03/22/04
What they bought: Harley-Davidson Boots Haven - 94321
"Thanks for the 5% offer. I appreciate it. I had read some of your feedback, and it sounds like you do a great job. I look forward to ordering again."
Brett
03/23/04
What they bought: Harley-Davidson Boots President - 95128
"Thank you so much. He received the shoes on yesterday, Friday. He is so excited. Together, we made his birthday. Hope to do business with your company again.
Rita and Ray
03/13/04
What they bought: Harley-Davidson Boots Brake Buckle - 91684
"You may certainly post my remarks on your website. Let me say also that I appreciated the prompt communication and tracking number I received from you when I emailed asking about the boots. The boots look just as advertised and are very nice. I will be sure to check your website often and intend to do business with you again. "
Evelyn
03/10/04
What they bought: Harley-Davidson Boots Ease - 94308
"I am very happy with your service and price. The only thing is that I never received a wallet. Was that shipped with the boots? Thank you." (The wallet was shipped separately and it was received on separate shipment)
Xerox
03/06/0
What they bought: Women's Harley-Davidson Boots - 85303 Gypsy
"I appreciate the prompt response and feedback provided. Your company has great customer service and rest assured I will certainly browse your website again."
Kevin
03/18/04
What they bought: Harley-Davidson Boots - 91056
"Thanks Frank for such a prompt response; I've placed you site to my "favorites"... I'll be making the B-3 purchase before next winter's need, yet I do my research now and share with other flying buddies in my EAA chapter at the airport. My art may certainly be used/displayed as you'd like; (just let me know so I too can enjoy and share such a post!).. It was done by Rosemary Dery at: www.rosemarydery.com where my jacket is featured 3 times as a special tribute for the Commemorative Air Force who owns Sentimental Journey. I'm a retired cop who flew during my tenure with my little plane.. My dad was a pilot/instructor during WWII and my cycle and other activities pay special homage to those who sacrificed so much for our freedoms...(I'd get the jacket now were it not for the fact that 2 others are now at my artists getting more art treatment; the B-3 will be my 4th. & final piece!! Feel free and enjoy.."
Lar
02/19/04
"Thank you Frank. I have enjoyed doing business with you and look forward to more purchases in the future.
Jeff
ps - Feel free to use me as a reference or my comments in your customer comments section."
030/4/04
What they bought: Men's Harley Davidson Austin 11" Brown Boots
"You may certainly post my remarks on your website. Let me say also that I appreciated the prompt communication and tracking number I received from you when I emailed asking about the boots. The boots look just as advertised and are very nice. I will be sure to check your website often and intend to do business with you again."
Evelyn
03/09/04
What they bought: Men's Harley Davidson Harness Steal Toe Boots - 91020
"Boots delivered in express time ...again. Well pleased......will be repeat customer and telling others. Thanks again."
Bob
1/30/04
"That is one helluva jacket you sent. I am MOST impressed. The kids one feels a little light and may not do the job. I'll wait til my boy tries it on Christmas and see if he thinks it s warm enough. But it is certainly as you described it! Franky, I gotta say you have been most forthright with me and straight up. THANKS! I will be doing future business with you."
Paul
12/22/04
"Once again thank you for the prompt reply. That will be fine, to go ahead and ship the large. I will box up the medium and send it back to you in a couple of days. Shipping it via regular UPS will be fine. My wife has seen it and understands i will arrive after Christmas. Thank you so much for the gloves. That was a pleasant surprise. It has once again been a pleasure dealing with you on this. Have a great day and a wonderful, Merry Christmas."
Harold
12/22/04
"Thank you for your prompt response to my question . please keep me posted, as i have wanted one of these coats for along time. thank you."
Rory
1/12/04
"Hi Frank, I received the boots today, I really appreciate the fast service! Thanks again."
Christine
1/12/04
"Hi, Frank, Thank you so much you are being really great about this, I'm really sorry to be such a bother. I will definitely recommend you to my friends, family and co-workers. Thanks again!!"
Christine
1/12/04
"Thank you for your timely response and excellent service! I look forward to receiving the boots and gloves. Everything below looks fine. I will happily recommend your site!
Suzanne
1/13/04
"I received the pants today. Thank you for sending the pants so promptly. Thank you."
Dale
1/15/04
"Thank you it has been a pleasure working with you.
Myers
1/15/04
"Boots arrived today..well pleased. Will use again and recommend.
Bob
1/19/04
"I just wanted to take a moment to thank you for handling my order so promptly. I arrived home yesterday to find one of the pairs of boots had been delivered. They fit perfectly and I loved the style even more than I thought that I would! The free gloves that came with my order were also just beautiful. I was very impressed with the quality of the merchandise I received, but was further impressed with the quality of customer service. I look forward to receiving the second pair of boots I ordered, and will be sure to refer all of my friends and family to your website."
Suzanne
1/20/04
"Thank you. I will make use of the discount offer. Thanks again.
Kerrie
1/20/04
"Thank you. It was easy to find what I wanted on your site. I have been running in and out of stores for the past 2 months and did not find anything I liked or they were out of my size. I was on your site for 5 minutes and found exactly what I was looking for."
Mike
"I am so pleased, I just received my bomber jacket and I love it. Thank you so much."
Dan
02/02/04
"Thank you Frank, the boots look great.I hope the size is right.Your shipping is the fastest I've ever seen,and for free.I will pass the word. Thanks again.
Dick
02/04/04
"Thanks Frank for all your help. Good customer service, keep it up!!!"
Carlos
02/09/04
"That was quick! I look forward to receiving the boots shortly. Thank you for the very prompt service.
Jeff
02/16/04
What they bought: Men's Harley Davidson Boots Black Rapid D94106
"Thanks for your help Frank. I'll be glad to add to your testimonial page. I'm thrilled with your service."
Jeff
02/20/04
What they bought: Harley-Davidson Brown Austin 11" Boots - 95356
"THANKS FOR THE PROMPT REPLY! I'VE ENJOYED DOING BUISNESS WITH YOU AND WILL BE RECOMMENDING YOUR SITE. THANKS AGAIN."
Linda
11/18/03
"Thank you Frank! I was just thinking about this today! I appreciate your good service. Have a wonderful New Year!
Julie
12/11/03
"Frank = your the greatest - Thanks so much. Have a great holiday. You're my #1 leather store really appreciate your help."
Joan
12/15/03
"Thought you were gonna give me a 5% discount as well as a pair of gloves. What happened man?
Paul
12/16/03
(he got his 5% discount and the FREE pair of gloves)
"Thanks for the e-mail. I am glad to hear that the jacket has been shipped. It will hopefully get here by Friday or Saturday. Have you had a chance to get the tracking number yet ? It is very nice to find someone who actually responds to these kind of e-mails. Often times it is hard to get responses from companies who sell on the WEB."
Harold
12/17/03
"Frank, I'm very grateful to you for everything!!! You are the nicest person ever. Thank u again.
Victor
12/17/03
"Wow, What a nice, quick response. I am a supervisor in a large customer service call center, and certainly can appreciate the quick return email. Happy holidays to you and yours ~"
Jim
Team Leader
12/18/03
"It was great talking with you also. Just wanted to respond back with a Very Merry Christmas and a Happy New Year to you and yours ! It was a pleasure doing business with you, and I'm sure we will be doing more in the future. Thanks Again
Tom
12/19/03
"Good afternoon :) I just rec'd the boots (thank you) however, the jacket and the free gifts haven't been rec'd yet. Can you tell me if these "missing" items have been shipped? Thanks for your time,
Jacki
Thank you for your quick response :) Believe it or not, I just rec'd the
other items (thank you).
Jacki
12/19/03
"Thank you for your good service and your greetings. The jacket arrived yesterday and I like it. The pair of gloves also arrived.
Steve
12/20/03
"Hello Frank. I would like to first thank you for responding to my request so promptly.
Tony
12/23/03
"Jacket received! While I know as much about leather coats as I do brain surgery, it looks and feels super! It's a Christmas and going away present for my older son Jim. He graduated from college in December, 2001. He was a social work major and had worked with young kids all through college and as a summer camp counselor at a local YMCA. After the WTC attacks, he told us he had to do something so no more kids would be killed, so he enlisted in the US Army, and is currently a paratrooper with the 82nd Airborne. He spent eight months in Afghanistan (missed last Christmas), and after being home just six months, he's going to Iraq in January. It's sort of appropriate that this present comes from a company in New York. He's been to the city and loves it (probably another reason for his enlistment). So you can be sure that we'll spread the word about your company, quality, and service. Thanks again. "
Terry & Amy
12/24/03/
If you still need further assistance or have any questions, we are here to assist you. Please contact us at Service@FrankyFashion.com or 718-898-0728.