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7 Reasons Why Shop Franky Fashion!

 

1-You Get Free Shipping & A Free Gift

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2-You Get No-Hassle 365-Day Return Policy

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3-Easy and Fast Exchange

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4-You'll Earn Credit Points

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5-Lowest Prices Guaranteed

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6-Earn $10 by Referring Friends or Family

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7-Friendly Customer Care

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You Get Free Shipping & A Free Gift

Over 90% of items receive Free Ground Shipping and a Free Gift

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You Get No-Hassle 365-Day Return Policy

We are comitted to your complete satisfaction.  That's why we give you up to a full year to return any item that is in new and unworn condition, with tags attached.  Also, unlike many other companies, we do not charge any restocking or any other fees. Please Note: All clearance sales are final. We cannot accept returns on clearance or special order items. We do not refund original shipping costs on returned orders, and we do not cover any shipping costs associated with your return.

Returning your order is very easy and simple:

  • All returns must be done within 365 days from the date of purchase.
  • Contact our customer service department via email or at 718-898-0728 (Monday to Friday 10:00AM to 8:00 PM East. Time) to receive an RA Number (Return Authorization).  Without this number, packages will not be received.
  • Clearly write the RA number on the outside of the packaging box.
  • Print a copy of your email order, write on it the reason of return and that if you like to exchange for another item or a refund.  If you don't have the copy, our customer service will be glad to provide you with a copy.
  • No stocking or any other fees involved.
  • Only orders within the continental U.S are eligible.
  • Free return shipping does not apply to clearance merchandise.
Important Notice: All sales are final for International orders and for Special Order items.  Our Exchange/Return Policy does not apply to International orders.
 

Returning My Package

If your return item includes a shoe/boot box, please do not use that box as the shipping packaging.  Please return the item in a new or non-damaged box or package.  Sometimes USPS will return the package to the sender if the package is not in a good condition, and you may also risk losing the item.

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Easy and Fast Exchange

How Do I Exchange My Order?

Exchanging your order is very simple.  

  • Contact our customer service department via email or at 718-898-0728 (Monday to Friday 10:00AM to 8:00 PM East. Time) to receive an RA Number (Return Authorization).  Without this number packages will not be received.
  • Clearly write the RA number on the outside of the packaging box.
  • Simply print a copy of your email order (If you don't have it our customer service will be glad to provide you with a copy).  Contact us via email or at 718-898-0728)
  • Write on it the reason why you want to exchange it and the item you want to exchange it for.
  • On that copy write down the SKU/Model number, Size and Color (if applicable) of the item you want.
  • Enclose the copy with your item(s) and send it back to us at Franky Fashion 9417 Roosevelt Ave. Jackson Heights, NY 11372
Once we have received your package, we'll make the exchange and ship it back to you. 
 
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You'll Earn Credit Points

Customer Appreciation Reward Program

To show our appreciation for your business, we will reward you with Credit Points that you can use toward your next purchase.  It's very simple and you start earning points automatically with your first purchase.  You don't even have to do anything extra.

  • For every $2 spent, you'll earn $1 in on-line or store credit.
  • Once you've reached 100 points, you will be awarded a $5 credit toward your next purchase.
To check your points, simply email us or call us at 718-898-0728.

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Lowest Prices Guaranteed

We will beat the competitin by 15%.

Simply email us the link to the same item you've seen advertised for less, including your contact information.  Once we've checked everything and it has met the requirements (*), we will give you the same item 15% less than the competitions price.

*-The item advertised for less must be in stock and available for shipping on the website seen.  Total price of the item including shipping and/or sales tax must be lower than our price.

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Earn $10 by Referring Friends or Family

After receiving your order, if you're satisfied with your purchase and our services, simply refer us to your friends/family and we'll reward you with a $10 Gift Certificate that you can use to buy any item of $50 or more from our website after the person you refer to us has made a purchase.  

Make sure to tell them to let us know your full name and your order number.  If you don't have your order number, the date of purchase would be fine. 


Friendly Customer Care

Just read our customer reviews on us at our Testimonial Page.

 

If you have any questions, feel free to contact our elite customer service by email or at 718-898-0728.  You may also find answers to your questions on our FAQ page.

Start with a 20% Discount on Your New Life Style, Your New Look

Click here to start shopping now

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